03
Jun
Meta's AI Support Bot Is a Master Key for Hackers When a company hands you a chatbot to solve your problems, there's an implicit contract: that bot will only solve your problems. But hackers recently exploited Meta's own AI support chatbot to hijack Instagram accounts — including high-value celebrity handles — by doing something deceptively simple: asking it nicely. The attack exposed a fundamental tension in platform security that no patch can fully close: the more helpful you make a support system, the more weaponizable it becomes. Photo by Franck on Unsplash The Chatbot as a Skeleton Key Here's what…